ARAG celebrated at the 2012 Personal Injury Awards as they came away with the winning spot as ‘Insurance Provider of the Year’.
The awards aim to “highlight and celebrate the excellence of individuals and organisations across the personal injury claims sector”. ARAG is therefore proud to accept the honour of this award after beating off tough competition from the other shortlisted candidates.
Entrants to the category had to demonstrate product development, innovation, client satisfaction and added value and success in negotiation. Since winning the same title in 2009, ARAG have been working hard to ensure that they consistently provide exceptional customer service, develop product offerings to meet the needs of customers and stay ahead of the game with an innovative online policy administration system.
ARAG MD, Tony Buss said, “I am delighted that ARAG was awarded the title of best insurer in the prestigious ceremony held in London. We were successful against strong opposition and have firmly established ourselves as a leader in this field. The team at ARAG should be incredibly proud and despite some challenges ahead we will continue to strive for excellence for ourselves and our customers, maintaining an innovative and customer-focused approach.”
Paul Hurley, Business Development and Marketing Director added, “We endeavour to encapsulate all of the elements required for this award everyday and are proud that this has been recognised by the judges, all industry experts. It is a humbling experience but one that toasts the success that six years hard work can bring.”