ARAG launches product for care providers

Leading legal expenses and assistance provider ARAG has launched a new product aimed
specifically at the care home market.

Care Provider Legal Solutions includes commercial legal protection tailored to the specific
demands of this challenging and highly regulated sector, as well as enhanced crisis
communication cover to counter the heightened risk of significant and long-term
reputational damage that businesses can be exposed to.

“Care provision is obviously a growing but very challenging market, in which operators face
a unique array of legal and regulatory risks.” comments Product Development Manager,
Lesley Attu.
“The nature and frequency of employment problems, tax and even criminal
investigations can be quite specific, as is the exposure to diverse regulatory censure.
Care providers come in all shapes and sizes but any of them could face a rigorous and
expensive investigation. The new product caters to all sorts of business, whether care is
offered by a residential or nursing home, or where individuals are cared for in their own
homes.”

The new policy provides for representation at coroners’ courts or fatal accident inquiries,
Care Quality Commission investigations and registration disputes, Charity Commissioner
appeals, plus representation out of office hours for interviews under caution. Legal defence
cover includes allegations of dishonesty or violent acts.

“We already write a lot of business in this sector” adds Head of Sales, Andy Talbot, “So,
we’ve been able to draw on a decade of our own claims experience and listen carefully to
the brokers we work with who specialise in this market, to build a product that really
addresses the specific needs that care providers have.”

- Ends -

Notes to Editors
ARAG plc is part of the global ARAG Group, the largest family-owned enterprise in the
German insurance industry. Founded in 1935, on the principle that every citizen should be
able to assert their legal rights, ARAG now employs 3,800 people around the world and
generates premium income in excess of €1.7 billion.
Operating in the UK since 2006, ARAG plc provides a comprehensive suite of ‘before-theevent’
and ‘after-the-event’ legal insurance products and assistance solutions to protect
both businesses and individuals.
Contacts
Rachael Wornes, Marketing Manager, ARAG UK, 0117 917 1578, pressoffice@arag.co.uk
Paul Jacobs, Director, Consultable, 079 0982 1731, paul@consultable.co.uk