From 0-100

Recent publication of our annual results reveals much about the past and hints towards the future. To amplify his financial summary, MD Tony Buss was interviewed in a video on the ARAG YouTube channel to explain how a decade of growth has firmly underpinned the company’s ambition for the next 10 years.

Successive years of pre-tax profit showed another rise to £2.4 million in 2016, with particularly strong growth in BTE and underlying growth in ATE. Headline figures are also impressive: combined income (including reinsurance business generated back into ARAG SE in Germany) increased by 19 % from £26.5 million to £31.5 million, generating a £4.2 million profit. BTE was up nearly 20% overall with commercial and assistance business accounting for much of this increase.

It took the full ten years to go from 0-100 in terms of staff but selecting the right calibre of personnel, then investing in their training and development has been a core strength in the company’s controlled expansion.

Throughout 2016, there was the familiar combination of regulatory and legal changes to contend with. FCA initiatives and the add-on investigations were ever-present while the heritage of LASPO will continue to colour the picture for some years to come.

Despite the challenges, and partly because of them, there are exciting opportunities ahead for new products, and ARAG is running at full speed, ready to provide more creative, innovative and flexible solutions.