The ISO27001 (Information Security Standard) is managed
by a small team, comprising of IT Management (Bob Moreton, Ben Clarkson) and six internal auditors drawn from various
departments within the company. The Auditors have been instrumental in ARAG annually
retaining this important certification for the last three years.
In recognition of the team doing it “for the love” (as they all have very busy day jobs) they were recently rewarded with a trip to London. First stop on this whistle-stop tour was a visit to the Lloyd’s building in the City of London, kindly arranged by our Underwriting partner Brit, where our team were educated on the history of the market’s roots in maritime insurance and shown around the famous boxes. Our team thought it was interesting to note that the visitor seats that the brokers sit on were shorter and more uncomfortable than the box seats, perhaps demonstrating a position of power and of time constraint!
This was followed by another tour, this time at Brit’s
nearby offices in the fabulous Leadenhall Building, although some of the team
weren’t so keen on being whizzed up in the glass sided, super-fast lift to the
40th Floor and feeling like it was only just clinging to the outside edge of
the building.
Of course, there is no such thing as a free lunch so the
team then carried out an audit of the ARAG London office (which opened in
2016) and falls within the scope of the ISO certification. The audit includes
ensuring the physical security of the office by querying the visitor process
with receptionists, and monitoring the server room which was suitably air
conditioned, so the team were unsurprisingly quick in completing this audit - brrr!
To follow on from the earlier maritime theme, the team
were rewarded with drinks at The Oyster Shed and dinner in Borough Market,
followed by a sleepy train journey back to Bristol.
Many thanks to the whole team for a fantastic day and
their hard work throughout the year!
- Ben Parkinson, Broker Account Handler
- David Caines, BTE Underwriter
- Fran Box, Learning & Development Coordinator
- Johanna Graham, CMU Team Leader
- Jordan Wall, Compliance Advisor
- Nigel Sobers, ATE Senior Claims Handler
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