Professional brokers have once again voted ARAG as the best Legal Expenses Team at the Underwriting Service Awards (20 November 2014) at the Royal Garden Hotel in London. From a strong short-list of four providers nominated through a detailed survey, ARAG followed success in the inaugural 2013 award with another outright win this year. They also scored highest out of all 13 winners, across all categories, to scoop for the first time the prestigious “Underwriting Service Awards Team of the year” against strong market competition.
“The awards are a true reflection of opinions that are uppermost in brokers' minds”, comments David Haynes, ARAG Head of Underwriting and Marketing. “Organised by the Incisive Media (publishers of Post Magazine and Insurance Age), they provide an accurate snapshot of how your people are perceived so it is gratifying to know that ARAG is held in such high regard.
“There have only been two opportunities to win and ARAG has triumphed at both. Winning the “Underwriting Service Awards Team of the Year” has really been the icing on the cake, we are thrilled. Receiving both of these awards reinforces our determination to provide something that is distinctly different and definitely better. What's more, this arrives just one week after we won the award for Insurance Provider of the Year at the Personal Injury Awards 2014, the third time in a row for our after-the-event team”.
Now in their fifth year, the Underwriting Service Awards are unique. They are based on large-scale objective input from UK commercial and specialist broking professionals, submitted through the annual Business Insurers Insight Study. Brokers graded the insurers they have worked with during the previous 12 months before verification and analysis of scores determined the winners announced at the awards ceremony on 20 November.
“As we develop our product profile in new areas it was important not to lose focus on our key values of innovation, service and independence so we are delighted that our broker partners have recognised this with their votes once again”, adds Mr Haynes.